Privacy Policy - Royal Watch Store

Last Updated: February 15, 2026

1. Introduction

At Royal Watch Store (https://royalwatchstore.in/), accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Royal Watch Store and how we use it.

We are committed to protecting your personal information and your right to privacy. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in Royal Watch Store. This policy is not applicable to any information collected offline or via channels other than this website.

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

3. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

3.1 Information You Provide Directly

When you visit, register, or make a purchase on Royal Watch Store, we may ask you to provide:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address.

  • Payment Information: Credit/debit card details, UPI ID, or other payment method information. (Note: We do not store full payment details on our servers; this is securely processed by our payment gateway partners like Razorpay, PayPal, etc.)

  • Account Credentials: Username and password if you create an account.

  • Communications: Any information you provide when you contact our customer support team.

3.2 Information Collected Automatically

When you visit our site, we automatically collect certain information about your device and usage, including:

  • Log Data: Your IP address, browser type, operating system, referring URLs, and pages viewed.

  • Device Information: Information about the device you use to access our site.

  • Usage Data: How you interact with our site, products viewed, search terms used, and time spent on pages.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: To fulfill orders, process payments, arrange shipping, and provide order confirmations and invoices.

  • To Improve Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently.

  • To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.

  • To Send Periodic Emails: We may use the email address you provide to send you information and updates pertaining to your order, company news, updates, related product or service information, and marketing communications (you can opt-out at any time).

  • To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To Prevent Fraud: We may use information to verify orders and prevent fraudulent transactions.

5. Log Files

Royal Watch Store follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

6. Cookies and Web Beacons

Like any other website, Royal Watch Store uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6.1 How We Use Cookies

We use cookies for:

  • Essential Functions: To keep items in your cart as you browse.

  • Performance & Analytics: To understand how visitors use our site (e.g., Google Analytics).

  • Marketing: To show you relevant ads on social media and other platforms.

6.2 Managing Cookies

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

7. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our website, provide services on our behalf, or assist us in analyzing how our site is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7.1 Key Third-Party Partners

  • Payment Processors: Razorpay, PayPal, CC Avenue, etc. (for secure payment processing).

  • Shipping Partners: Delhivery, Blue Dart, India Post, etc. (for order delivery).

  • Analytics Providers: Google Analytics (to understand site traffic and user behavior).

  • Marketing Platforms: Google Ads, Facebook/Meta Pixel, Instagram (for targeted advertising).

Note: We encourage you to review the Privacy Policies of these third-party service providers for more information.

8. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

  • All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

  • We do not store complete credit/debit card information as it is processed by our payment gateway partners.

However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

9. Your Data Protection Rights (GDPR & Indian Law)

Depending on your location, you may have the following rights regarding your personal information:

  • The Right to Access: You have the right to request copies of your personal data.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.

  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

9.1 For Indian Customers (IT Act, 2000)

Under Indian law, you have the right to:

  • Review and correct your personal information held by us.

  • Withdraw consent for us to use your personal information (subject to legal and contractual restrictions).

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

10. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Royal Watch Store does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

  • Email: royalwatchstoreweb@gmail.com

  • Response Time: We aim to respond to all privacy inquiries within 48 hours.